Integrations: CRM, ERP, payments, telephony
Data moves between systems on its own: a lead goes to CRM, an order to the ERP, a payment into the report. No copy-paste, no lost enquiries.
Moving data by hand costs more than it looks. It is not only manager hours but mistakes: a lost lead, a wrong stock figure, an invoice with a typo. An integration usually pays for itself within a few months.
We start with a data map: what goes where, how often, and what happens on failure. Then we build the exchange and add an operations log and alerts — so you find out about a problem before your customer does.
When you need it
- Managers copy leads into the CRM by hand
- Stock on the website does not match the ERP
- You need invoices and documents without manual entry
FAQ
Our ERP setup is customised. Will it work?
Usually yes. We look at the exchanges you already have and pick the most reliable route: a standard exchange, a web service or a middle layer.
What if the other service is down?
We build in retries and a queue. Nothing is lost, and you get an alert about the failure.
Do you work with any CRM?
Any system with an open API. The approach is the same: data map, exchange, log, alerts.
Other services
- Website developmentA landing page for your ads, a business card site for credibility, or a corporate website with dozens of pages — with clear structure and a lead form that actually works.from $500from 5 days
- Online store developmentCatalog, cart, payments, delivery and ERP sync — a store where orders do not get lost and stock levels match the warehouse.from $2,500from 4 weeks
- Web applications and portalsSystems your customers and staff actually work in: requests, documents, statuses and reports — instead of chat threads and spreadsheets.from $7,000from 2 months
- AI automation for businessAn assistant that answers customers from your own rules, sorts incoming requests and drafts documents — and hands the hard cases to a human.from $2,000from 3 weeks
- Telegram bots and Mini AppsYour customer installs nothing and searches for nothing — they open Telegram, where they already are. Bookings, orders, payments and support run inside the chat.from $800from 2 weeks
Let’s discuss your project
Describe the task in a couple of lines — we reply within one business day with a solution and an estimate.
Or reach us directly
Telegram: @ItservicecityWhatsApp: +7 (996) 446-36-45+7 (996) 446-36-45info@itservice.myMoscow City, Imperia Tower, 56th floor, office 7by appointment only