Telegram bots and Mini Apps
Your customer installs nothing and searches for nothing — they open Telegram, where they already are. Bookings, orders, payments and support run inside the chat.
Telegram gives you something a website cannot: you can message the customer first. Booking reminders, order status and repeat-purchase offers arrive without an advertising budget.
A Mini App is a full application inside the messenger: catalog, cart, account, payments. Nothing to install, and user details come from Telegram, so the path to an order is shorter than on a website.
When you need it
- Booking-based services: salons, clinics, repair shops, courses
- Delivery and local retail
- Customer support and internal team processes
FAQ
How is a Mini App different from a bot?
A bot is a conversation: commands, buttons, messages. A Mini App is an interface with screens, a catalog and a cart. They often work together — the bot notifies, the Mini App handles the order.
Can we take payments?
Yes, through Telegram payment providers or by sending the user to your own payment page. The choice depends on your country and payment methods.
Will broadcasts get us blocked?
We only message people who started the conversation themselves and always include an opt-out. That is both a platform rule and simple respect for the customer.
Other services
- Website developmentA landing page for your ads, a business card site for credibility, or a corporate website with dozens of pages — with clear structure and a lead form that actually works.from $500from 5 days
- Online store developmentCatalog, cart, payments, delivery and ERP sync — a store where orders do not get lost and stock levels match the warehouse.from $2,500from 4 weeks
- Web applications and portalsSystems your customers and staff actually work in: requests, documents, statuses and reports — instead of chat threads and spreadsheets.from $7,000from 2 months
- Integrations: CRM, ERP, payments, telephonyData moves between systems on its own: a lead goes to CRM, an order to the ERP, a payment into the report. No copy-paste, no lost enquiries.from $1,200from 2 weeks
- AI automation for businessAn assistant that answers customers from your own rules, sorts incoming requests and drafts documents — and hands the hard cases to a human.from $2,000from 3 weeks
Let’s discuss your project
Describe the task in a couple of lines — we reply within one business day with a solution and an estimate.
Or reach us directly
Telegram: @ItservicecityWhatsApp: +7 (996) 446-36-45+7 (996) 446-36-45info@itservice.myMoscow City, Imperia Tower, 56th floor, office 7by appointment only